I purchased this phone hoping to step up my ability to handle e-mails and Internet access while on the road for my job. I quickly found that this phone requires your full attention at all times to use any of its functions. This unit is everything else first and a phone last. Don't plan on being able to navigate thru the menus unless you have a thumb or finger the size of a stylus. This phone is not "EASY" to use. The navigation is very complicated and not worth the effort and battery power, buy your self a magellan unit instead. Also, This phone does not come from cingular setup. You must call them to setup up every detail of the phone. If your not a pro on a PDA, then don't fool yourself into thinking you'll "get used to this one". It wont happen.

Pros
Tons of features

Cons
Hard to use on the go
Poor navigation functionality
very short battery life
poor reception (Cingular-NorCal)