If you are going to get the phone from Verizon Wireless don't listen to the dealer, they don't know what they are talking about.

After using it for a month, I can say that I really like the phone!

Pros:
-Swivel design easily makes it stand out from the crowd.

-1.2MP Camera (I took some shots and the colors are almost true, especially if change settings like white balance and flash from auto).

-Menu (jog dial is easy to use and is usable open or closed).

-Speaker-phone (it's loud enough)

-Redundancy when it comes to buttons (like camera "shutter" button: can't reach the camera button when it is open with one hand so use OK or the left soft-key)

-Big screen and big numbers when dialing makes it easy to see.
Sounds were clear (San Diego, CA)

-Can make calls with swivel closed with voice dial or recent or contacts list (Try that with your flip-phone).

Cons:
-Battery Life (it was on average 3 days with the standard battery, power save on and moderate calling without using the camera) Get the extended battery.

-When using the camera, you can only have a horizontal picture with the swivel closed and only a vertical picture with the swivel open (I guess to take advantage of screen size)

-Voice dial will only let you say one number at a time if you are dialing by number.

-Buttons are flush so dialing and texting is a little hard.

- It took a while for me to get used to from my old 2325. Texting using the * key is now the reverse of the other phones (press for caps/lowercase, hold for alpha/eZi/numbers change).

-No Bluetooth, although with Verizon Bluetooth is limited to earpieces anyway.

-16 MB is a bit small for games, apps and pics, although the file size is about 150-200KB for HQ pics at 1280x960.

This phone kicks a$$ and is equal to or better than the LGs for Verizon.