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This phone (331g version) has some serious issues.Pros: It's got cool ringtones and lights up nicely--that's about it.Cons: Where do I start?! It's definitely not Motorola's best product, although I don't think it was designed to be. It's far too fragile of a phone and can't withstand much of anything. The battery is inaccessible which makes it even harder to service the phone's many power issues. I give it a 1 just because I like its polyphonic ringtones and backlight.