I moved up from a Nokia 6682 (a smartphone) mainly to make texting easier. I chose this phone based on the reviews here which after having this phone for a 3 weeks seem to be spot on. I have never owned a Blackerry or Palm so my experience with PDA's is limited to this device.

Pros:

Cellphone - call quality is up there with the best. Likewise the speakerphone. Signal strength is equal to the Nokia (in NYC and other areas I frequent)

Windows Mobile - I don't web surf or get my e-mail via this device however I did send an Outlook e-mail (Edge Network) and a MMS as a test and it took 5 hrs for the Outlook message to get to arrive, MMS a couple of minutes. Navigating Windows Mobile is not difficult but not exactly the same as your home PC, with a couple of hours learning curve.

Camera - Not bad for a cellphone

Keyboard - The QWERTY layout is ideal. A bonus is that with all those keys Motorola dedicated some for direct access to the speakerphone, camera, media player and other stuff.

Battery Life (regular) - I am not a heavy web surfer or e-mail user. Couple of calls and texts per day. I have followed the advice of all here in the forum and kill any running apps after I am done with them. I get two to three days before the battery indicator loses a bar (out of 3).

Voice recognition - I love this feature the most. Speak normally except a with a bit of a pause between words and the VR works flawlessly.

Bluetooth - works without problems.

Cons:

Size & Form - If you don't like large devices this is not for you nor if you prefer answer on open (flip). This phone however is slim (with the regular battery).

No touch screen - this would have made my review a 5 and made this phone perfect for me.

Buttons all on the left maybe. Hasn't bothered me and I hold the phone in either hand.

Uppercase & Numbers - UC characters are a bit small and hard for me to see (I'm 55) and the blue numbers are difficult to see in anything less then good light.