This phone is truly awesome. I'm a sales rep with t-mobile and i just ordered this phone for myself two days ago. The screen quality is great, rings are loud, and it looks like the outer lcd is the same quality as the inner lcd screen. Another cool feature is being able to have the phone closed, and take a picture of yourself using the outer lcd screen. I love it. There are tons of different screen savers both for the inner lcd and outer, and also tons of different camera effects like; sepia -negative-sketch-multishot up to 25- and more. They switched up the outlet type for the ear piece and now have a slider instead of a plug to take out. This phone gets really good signal in tampa fl. The only downside is the video is a little choppy, but the sound is great. It took about 19secs of video without stopping. After sending a video to my email shows up about 2inches by 2.5 inches on the screen, sound is good though. I great deal for $199. Go out and buy.