This is a pretty phone for people who want to impress their buddies. The most noticeable features are the huge brilliant color screen and how thin the phone is, looks very cool. Because of those 2 features the outer screen was made very small and basic and the battery lasts only a day (I am a very moderate user). The out screen shows called id with the number first, then the name (because it's too small) so you have to wait for second ring to pick up if you don't recognize the number right away. Video was very choppy and blurry on this phone, more than on the M500. Video size is 1/3 of the screen size so very hard to see. There is a video enlarge feature which just makes it even more blurry. I could not get GPS navigation to work either, the phone could not find signal even outside. Headphone jack is proprietary so need special headphones (included).
Gmail does not work on it as of 3/24/07. Google people have been working on a fix since January but no estimate when it will be available, you can use flurry instead.

Pros:
Large, beautiful display, leaps and bounds over all other phones
Tough, sturdy plastic and good metal hinge.
Swivel 2 Meg camera
Nice stereo headphones included
Very customizable
Super fast processor
Speakerphone

Cons:
Very short battery life, died on me twice
Can't charge and talk at the same time(one port)
No voice dictation for SMS like on M500
Gmail not supported
Outer screen is too small
No USB cable is provided as with M500 for example
Bad voice dial recognition, useless
Too expensive, M500 has the same features and voice dictation for much less $$$
No software comes with it or can be downloaded
Speakerphone not very loud for video or music