It is even possible for your device (Samsung, Sony, Asus (for business customers), Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands.
Features: • Chat• View device information• Remote Control• File transfer• App list (Uninstall apps)• Process list (Stop processes)• Push and pull Wi-Fi settings• View system diagnostic information• Real-time screenshot of the device • Store confidential information into the device clipboard• Secured connection with 256 Bit AES Session Encoding
It has never been easier to troubleshoot devices!
Quick Guide: 1. Download and launch the app. 2. The other side, (e.g. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at www.teamviewer.com).3. Pass your ID on to your trusted technician, who is using the TeamViewer full version.